Privacy Policy

Duck Creek Collective LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or sign up for our communications.

 

Information We Collect

  • Contact Information: When you sign up for text notifications, email updates, or make a purchase, we may collect your name, phone number, and email address.
  • Order Information: If you place an order, we may also collect billing and shipping information necessary to complete your purchase.
  • Website Usage Data: We may collect anonymous information such as your IP address, browser type, and browsing activity to improve our website performance.


How We Use Your Information

We use your information only to:

  • Send you updates about Duck Creek Collective, including weekly menus, promotions, and events.
  • Fulfill orders and provide customer support.
  • Improve our website and customer experience.

We will not sell, trade, or share your personal information with third parties, except as required by law or to trusted service providers who help us operate our business (such as Shopify or our SMS/email service provider).

 

SMS Marketing

By providing your phone number and opting into our SMS notifications, you agree to receive recurring marketing messages from Duck Creek Collective. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Your consent is not a condition of purchase.

 

Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

 

Your Rights

You have the right to:

  • Opt out of marketing emails or texts at any time.
  • Request access to or deletion of your personal data (subject to legal or contractual obligations).

 

Third-Party Services

We use trusted third-party platforms (such as Shopify and SMS providers) to process payments, send notifications, and operate our website. These providers have their own privacy practices.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated effective date.


Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Duck Creek Collective

Email: duckcreekcollective@gmail.coM